ANSWERS: 2
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Darlin' it's now time to make an appointment with a professional hair stylist or colorist. They are trained to know how to fix this sort of problem. If you do anything else and it's the wrong thing then you're taking the chance of really frying your hair. Good luck!
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Same thing happend to me, its because the ash has a dark green base, what you need to do is, strip all the colour out with bleach, wait a day and apply a ''Medium Brown'' it will fade to a light brown, then wait a week or so and get some blonde highlights, it will look great.
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