Do you find IVR menus annoying? For English, press 1. Para Espanol, oprima 2.
by 
Jenny's Gone On Vacation
ANSWERS: 1
-
Not really. They are much better than trying to talk customer support to someone that has a very heavy accent. But I also think its great that a computer can understand what I say or key in enough to refill my meds, direct my call or take my bill payment. I know it saves costs and is much more efficient than paying a human to answer the phone, which helps keep costs down.
Linda Joy RELATED QUESTIONS
Copyright 2023, Wired Ivy, LLC